Shipping Policy
We utilize the services of Speedy Couriers for the efficient delivery of our orders within India or International.
Our commitment to exceptional service is reflected in our collaboration with top-tier courier companies. We have specifically selected the highest grade of their services, ensuring a comprehensive range of features. This includes live tracking, the assistance of dedicated customer service agents, seamless door-to-door delivery, enhanced safety measures, delivery proof with location stamps, and the fastest possible delivery of your parcels. Our aim is to guarantee the secure and timely delivery of your parcels directly to your doorstep.
Furthermore, we provide a 100% guarantee on the delivery of your shipments. While the loss of a parcel in transit is an extremely rare occurrence, we want to assure you that in such an event, we take full responsibility. We are committed to either sending you a replacement promptly or issuing a complete refund to address any inconvenience caused. Your satisfaction and the successful delivery of your shipments are of utmost importance to us.
Our packaging is designed with utmost security, ensuring tamper-proof measures. Each product is meticulously packed with great care and handed over to our trusted courier partners. Although instances of damage during transit are extremely rare, if you notice any harm to the products upon receipt of the parcel, please report it immediately. You can share images of the damage at info@jaimaakamakhya.com and request a replacement.
It’s important to note that we do not offer Cash on Delivery (COD) facility for our orders.
For orders within India, we provide free shipping on orders worth more than INR 2500. Shipping usually takes 10-15days.
Please be aware that the estimated shipping cost mentioned during checkout may vary after the parcel is packed. This discrepancy often arises when you’ve ordered multiple items with varying dimensions. However, in most cases, the estimated shipping charges align with the actual shipping charges. If you have any concerns or questions about the shipping process, feel free to reach out to us.